Lagnever Technologies

Privacy Policy

Effective Date: October 2026 • Lagnever Technologies Private Limited

This policy explains how Lagnever Technologies Private Limited collects, uses, protects and shares personal data across our apps, websites and services.

1. Introduction & Scope

Lagnever Technologies Private Limited ("Company", "we", "our", "us"), registered in Rajouri, Jammu & Kashmir, India, operates the Lagnever learning applications, educational tools, and associated web interfaces (collectively, the "Services").

We are committed to respecting your privacy and protecting personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and the Information Technology Act, 2000.

2. Information We Collect (Data Minimisation)

Under our data minimisation principle, we only collect information genuinely necessary to deliver our educational and doubt-solving services:

Account & Identity Information:Name, email address, and authentication credentials when you register or sign in via Google/Email authentication.
Educational Queries & Study Inputs:Questions, formulas, and text prompts submitted to solve academic doubts or generate flashcards.
Technical & Diagnostic Telemetry:Device model, operating system version, crash reports, and anonymized performance metrics to ensure app stability.

Notice: We do NOT collect sensitive personal financial information, biometric identification data, or unnecessary demographic markers.

3. Purpose and Legal Basis of Processing

We process your personal data strictly for lawful, legitimate purposes:

  • To generate step-by-step educational explanations and study notes requested by you.
  • To synchronize your study progress and flashcard decks across your authorized devices.
  • To provide customer assistance, account recovery, and respond to grievance requests.
  • To protect against malicious abuse, automated scraping, or denial-of-service attacks.

4. AI & Data Processing Safeguards

No Unauthorized Foundational Training

Personal academic inputs, homework photographs, and student notes are NOT sold, rented, or fed into public generative training datasets without explicit, unambiguous consent.

Our inference systems verify mathematical derivations using deterministic formula checkers and specialized educational engines designed to prioritize pedagogical clarity and truthfulness.

5. Cookies & Local Storage

We use essential session tokens and local storage preferences (such as theme and consent choices) to operate our platform securely. Optional analytics are deactivated by default until you opt in.

For a complete breakdown of every cookie, retention duration, and preferences management, please consult our dedicated Cookie Policy.

6. User Rights (DPDP Act, 2023 & GDPR)

As a Data Principal under the Digital Personal Data Protection Act, 2023 and applicable privacy laws, you possess the following rights:

Right to Access Summary:Obtain a summary of personal data being processed and third parties with whom it was shared.
Right to Correction & Updating:Request correction of inaccurate or incomplete personal information.
Right to Erasure:Request deletion of personal data when no longer necessary for the stated purpose.
Right of Grievance Redressal:Seek formal redressal through our designated Grievance Officer or the Data Protection Board of India.

7. Children's Data & Educational Safeguards

Because our learning software serves school and college students, we take children's privacy with utmost seriousness. In accordance with Section 9 of the DPDP Act, 2023:

  • We do not undertake behavioral tracking or targeted advertising directed at children.
  • We do not process personal data in any manner detrimental to the well-being of a child.
  • Verifiable parental or legal guardian consent is obtained where required by applicable regulation.

8. Security Standards & Safeguards

We implement robust organizational and technical safeguards:

  • TLS 1.3 encryption for all data in transit between clients and servers.
  • Standard AES-256 encryption for data at rest.
  • Role-based access controls and automated rate-limiting to prevent unauthorized access.

9. Third-Party Service Providers

We collaborate only with vetted infrastructure partners who adhere to equivalent privacy and security benchmarks:

  • Authentication & Database: Google Cloud Platform / Firebase (Enterprise Data Processing Addendum).
  • Payment Processing: Google Play Store Billing for Android in-app subscriptions.
  • Transactional Communications: Resend for system notifications and password resets.

10. Cross-Border Data Transfers

Data processed through our global cloud infrastructure adheres to Indian regulations permitting cross-border transfer unless restricted by central government notification under the DPDP Act, backed by standard contractual clauses.

11. Data Retention & Account Deletion Policy

We retain your personal data only as long as necessary to provide your educational account. You can permanently delete your account and all associated study data at any time:

Direct In-App Deletion: Go to Profile Settings → Account Security → Delete Account.

Assisted Erasure: Email contact@lagnevertech.com with subject "Account Deletion Request".

All personal records, chat histories, and tokens are permanently purged within 30 days of verified request.

12. Grievance Officer & Official Contact

If you have questions, feedback, or wish to exercise your legal rights under the DPDP Act, please reach out to our designated officer:

Designated Grievance Officer: Imran Choudhary

Entity: Lagnever Technologies Private Limited

Postal Address: Rajouri, Jammu and Kashmir, 185131, India

Direct Contact: contact@lagnevertech.com

Telephone: +91 9622685834

Statutory Acknowledgment: 48 Hours | Statutory Resolution: 30 Days