Refund & Cancellation Policy
Effective Date: October 2026 • Lagnever Technologies Private Limited
At Lagnever Technologies, we are committed to providing transparent, friction-free educational software. If you are not satisfied with your purchase, we outline our straightforward cancellation and refund processes below.
Core study features are accessible without entering payment details.
Full refund if requested within 7 days of initial subscription activation.
Credit reflected back to your original source payment method.
1. Subscription Cancellation
You can cancel your Lagnever subscription at any time without penalty or cancellation fees. You may initiate cancellation directly within your account settings on the web app or mobile app.
Upon cancellation, your subscription will remain active until the end of your current paid billing period, and your payment method will not be billed again.
2. Refund Eligibility
- Initial Purchase: If you purchase a premium plan and find that Lagnever does not meet your learning needs, you are entitled to a full refund within 7 days of the initial transaction.
- Technical Disruptions: If prolonged service outages or confirmed software errors prevent you from accessing paid capabilities, pro-rated refunds or credit adjustments will be provided.
- Duplicate Charges: In the rare event of accidental duplicate billing, the duplicate amount will be refunded immediately upon verification.
3. Google Play Store In-App Purchases
If you subscribed or purchased tokens through the Google Play Store on Android, billing is managed directly by Google Play. You can request a refund directly through the Google Play Store app (Order History → Report a Problem) or contact our billing desk with your GPA order transaction ID, and our team will facilitate the resolution through our developer console.
4. How to Request a Refund
To submit a refund request, simply email our support team with:
• Your registered Lagnever account email address
• The transaction receipt or order ID
• A brief description of why you are requesting a refund
Send your request to: contact@lagnevertech.com
Our support team will review and respond to your request within 24 to 48 business hours. Approved refunds are credited to your original payment instrument within 5 to 7 banking days.
5. Statutory Rights
Nothing in this Refund Policy restricts your statutory rights under applicable Indian consumer protection laws, including the Consumer Protection Act, 2019 and E-Commerce Rules.